{"id":161,"date":"2014-08-29T19:35:38","date_gmt":"2014-08-29T19:35:38","guid":{"rendered":"https:\/\/ww2.softplan.com\/?page_id=161"},"modified":"2025-05-30T08:07:16","modified_gmt":"2025-05-30T13:07:16","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/ww2.softplan.com\/?page_id=161","title":{"rendered":"SoftPlan Support"},"content":{"rendered":"

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email:
\nsupport@softplantech.com<\/a><\/p>\n

phone:
\n519-886-9750 Canada
\n615-551-0120 USA<\/p>\n

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hours:
\n9:00am-5:00pm eastern<\/p>\n

\"\"<\/a>\u00a0Facebook page<\/a><\/p>\n

Frequently Asked Questions<\/a><\/p>\n

Technical support requests must include your key number and version number.<\/span><\/em><\/p>\n<\/div><\/div><\/div><\/div>

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Thank you for all of the great support! I have been helped by several different reps and each of them provided excellent directions and helped me solve each problem I encountered. I can't say enough about this wonderful software program.<\/p>\n\t

\n\t\t\t\t\tCathy Hirzel\t\t\t<\/h5>\n\tSt. Marys, GA<\/small>\n<\/div>\n<\/div><\/div>
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I just wanted to say that I am extremely impressed with SoftPlan, not so much the software as the technical support. It is so refreshing to be able to email a question to support and have them answer it in a timely manner, and in a way that solves the issues I may have. I have NEVER had software support like this before. It is truly AMAZING! Thanks to you and the entire SoftPlan team!<\/p>\n\t

\n\t\t\t\t\tJ. Cragg\t\t\t<\/h5>\n\tBixby, OK<\/small>\n<\/div>\n<\/div><\/div>

Tips for using technical support:<\/h3>