{"id":8263,"date":"2019-04-29T09:42:00","date_gmt":"2019-04-29T14:42:00","guid":{"rendered":"https:\/\/ww2.softplan.com\/?page_id=8263"},"modified":"2024-09-25T11:47:10","modified_gmt":"2024-09-25T16:47:10","slug":"softplan-subscription-faqs","status":"publish","type":"page","link":"https:\/\/ww2.softplan.com\/?page_id=8263","title":{"rendered":"SoftPlan Subscription FAQs"},"content":{"rendered":"<div id=\"pl-8263\"  class=\"panel-layout\" ><div id=\"pg-8263-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-8263-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-8263-0-0-0\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce panel-first-child\" data-index=\"0\" ><h3 class=\"widget-title\">Can the subscription be paid via ACH or Bank Draft?<\/h3><div class=\"textwidget\"><p>Yes - please contact sales and they can help get you set up.<\/p>\n<\/div><\/div><div id=\"panel-8263-0-0-1\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce\" data-index=\"1\" ><h3 class=\"widget-title\">Can the subscription be paid annually?<\/h3><div class=\"textwidget\"><p>Yes - provided you are set up to pay via ACH or Bank Draft.\u00a0 Annual subscriptions cannot be paid via credit card.\u00a0 Contact sales for more information.<\/p>\n<\/div><\/div><div id=\"panel-8263-0-0-2\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce\" data-index=\"2\" ><h3 class=\"widget-title\">What do I need to do to cancel my subscription?<\/h3><div class=\"textwidget\"><p>Please contact sales to let them know that you wish to cancel.\u00a0 They will initiate the process.<\/p>\n<p><em>Note:\u00a0 Payments will not stop until the returning SoftPlan key is received.\u00a0 Credits will NOT be prorated.<\/em><\/p>\n<\/div><\/div><div id=\"panel-8263-0-0-3\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce\" data-index=\"3\" ><h3 class=\"widget-title\">Does the SoftPlan Subscription require a key?<\/h3><div class=\"textwidget\"><p>Yes - a USB key will be sent with the initial order. <\/p>\n<\/div><\/div><div id=\"panel-8263-0-0-4\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce\" data-index=\"4\" ><h3 class=\"widget-title\">Does the SoftPlan Subscription in include SoftList, reView and Training? <\/h3><div class=\"textwidget\"><p>Yes - the SoftPlan Subscription in include SoftList, reView and online access to all recorded training materials.<\/p>\n<\/div><\/div><div id=\"panel-8263-0-0-5\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce\" data-index=\"5\" ><h3 class=\"widget-title\">I am already a SoftPlan user, can the SoftPlan subscription be used as a way to obtain an additional station?<\/h3><div class=\"textwidget\"><p>Yes - a SoftPlan subscription is the only to get an additional station.<\/p>\n<\/div><\/div><div id=\"panel-8263-0-0-6\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce\" data-index=\"6\" ><h3 class=\"widget-title\">Can a SoftPlan subscription run older versions of SoftPlan?  <\/h3><div class=\"textwidget\"><p>No - while a\u00a0SoftPlan subscription can open projects created in older versions only the current version will run.<\/p>\n<\/div><\/div><div id=\"panel-8263-0-0-7\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce\" data-index=\"7\" ><h3 class=\"widget-title\">Can I stop my subscription then re-start it?<\/h3><div class=\"textwidget\"><p>Yes - but when you restart the subscription a restart fee will apply.<\/p>\n<\/div><\/div><div id=\"panel-8263-0-0-8\" class=\"so-panel widget widget_black-studio-tinymce widget_black_studio_tinymce panel-last-child\" data-index=\"8\" ><h3 class=\"widget-title\">Can a perpetual license be purchased rather than a subscription?<\/h3><div class=\"textwidget\"><p>No - SoftPlan is only available via subscription.<\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Yes &#8211; please contact sales and they can help get you set up. Yes &#8211; provided you are set up to pay via ACH or Bank Draft.\u00a0 Annual subscriptions cannot be paid via credit card.\u00a0 Contact sales for more information. Please contact sales to let them know that you wish to cancel.\u00a0 They will initiate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":837,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/ww2.softplan.com\/index.php?rest_route=\/wp\/v2\/pages\/8263"}],"collection":[{"href":"https:\/\/ww2.softplan.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ww2.softplan.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ww2.softplan.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ww2.softplan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8263"}],"version-history":[{"count":27,"href":"https:\/\/ww2.softplan.com\/index.php?rest_route=\/wp\/v2\/pages\/8263\/revisions"}],"predecessor-version":[{"id":15333,"href":"https:\/\/ww2.softplan.com\/index.php?rest_route=\/wp\/v2\/pages\/8263\/revisions\/15333"}],"up":[{"embeddable":true,"href":"https:\/\/ww2.softplan.com\/index.php?rest_route=\/wp\/v2\/pages\/837"}],"wp:attachment":[{"href":"https:\/\/ww2.softplan.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}