Can the subscription be paid via ACH or Bank Draft?
Yes - please contact sales and they can help get you set up.
Can the subscription be paid annually?
Yes - provided you are set up to pay via ACH or Bank Draft. Annual subscriptions cannot be paid via credit card. Contact sales for more information.
What do I need to do to cancel my subscription?
Please contact sales to let them know that you wish to cancel. They will initiate the process.
Note: Payments will not stop until the returning SoftPlan key is received. Credits will NOT be prorated.
Does the SoftPlan Subscription require a key?
Yes - a USB key will be sent with the initial order.
Does the SoftPlan Subscription in include SoftList, reView and Training?
Yes - the SoftPlan Subscription in include SoftList, reView and online access to all recorded training materials.
I am already a SoftPlan user, can the SoftPlan subscription be used as a way to obtain an additional station?
Yes - a SoftPlan subscription is the only to get an additional station.
Can a SoftPlan subscription run older versions of SoftPlan?
No - while a SoftPlan subscription can open projects created in older versions only the current version will run.
Can I stop my subscription then re-start it?
Yes - but when you restart the subscription a restart fee will apply.
Can a perpetual license be purchased rather than a subscription?
No - SoftPlan is only available via subscription.