SoftPlan Subscription FAQs

Can the subscription be paid via ACH or Bank Draft?

Yes - please contact sales and they can help get you set up.

Can the subscription be paid annually?

Yes - provided you are set up to pay via ACH or Bank Draft.  Annual subscriptions cannot be paid via credit card.  Contact sales for more information.

What do I need to do to cancel my subscription?

Please contact sales to let them know that you wish to cancel.  They will initiate the process.

Note:  Payments will not stop until the returning SoftPlan key is received.  Credits will NOT be prorated.

Does the SoftPlan Subscription require a key?

Yes - a USB key will be sent with the initial order.

Does the SoftPlan Subscription in include SoftList, reView and Training?

Yes - the SoftPlan Subscription in include SoftList, reView and online access to all recorded training materials.

I am already a SoftPlan user, can the SoftPlan subscription be used as a way to obtain an additional station?

Yes - a SoftPlan subscription is the only to get an additional station.

Can a SoftPlan subscription run older versions of SoftPlan?

No - while a SoftPlan subscription can open projects created in older versions only the current version will run.

Can I stop or pause my subscription then re-start it?

Yes - but when you restart the subscription a restart fee will apply.

Can a perpetual license be purchased rather than a subscription?

No - SoftPlan is only available via subscription.