SoftPlan Subscription FAQs

What happens if I cancel my subscription?

The SoftPlan will stop working.  If you wish to restart the subscription a restart fee will apply.

What do I need to do to cancel my subscription?

Please contact sales to let them know that you wish to cancel.  They will initiate the process.

Note:  Payments will not stop until the returning SoftPlan key is received.  Credits will NOT be prorated.

Can I apply the subscription payments that I have made towards an outright purchase of SoftPlan?

No - the SoftPlan subscription payments can NOT be credited towards a SoftPlan purchase.

Does the SoftPlan Subscription require a key?

Yes - a USB key will be sent with the initial order.

Does the SoftPlan Subscription in include SoftList, reView and Training?

Yes - the SoftPlan Subscription in include SoftList, reView and online access to all recorded training materials?

I am already a SoftPlan user, can the SoftPlan subscription be used as a way to obtain an additional station?

Yes - a SoftPlan subscription is a great way to get an additional station.

Can a SoftPlan subscription run older versions of SoftPlan?

No - while a SoftPlan subscription can open projects created in older versions only the current version will run.

Can I stop or pause my subscription then re-start it?

Yes - but when you restart the subscription a restart fee will apply.

Do I need to be an existing SoftPlan users to subscribe?

No - the subscription program is for those that are not currently SoftPlan users.